SEA Member is Named Reception Officer of the Year
Mark Warren, a Strafford County corrections officer and SEA member, was recognized recently as the first Reception Officer of the Year.
The award was created by the Family Reception Center at the Strafford County Department of Corrections, which aims to create a warm, friendly and informative environment to help families maneuver the system with less stress. This process can be helped by the corrections officer at the front desk, who is the first person visitors come in contact with.
“We rotate,” Warren said, “so sometimes I’m up at the front desk, and other times I’m inside the jail.”
After several months of observation and with comments from visitors, volunteers from the Family Reception Center created a list of possible honorees. Warren said he was surprised when he was honored.
“When I received the award, I didn’t know anything about it,” he said. “The whole shift was brought in to the training room. They started talking about the award and named the people that were nominated, and my name came up. Then they handed me the certificate.”
Warren said the recognition was more meaningful because of where it came from.
“It had to do with people from outside the facility, it was from the public,” he said. “It meant more because of that.”
In announcing the award, the Family Reception Center said that Officer Warren “consistently endeavors to put visitors at ease in sometimes difficult situations. His caring and pleasant nature is continually evident in his friendly and professional manner of dealing with inmate visitors.”
“I came into corrections to help people, so that’s what I try to do,” Warren said. “I believe in treating people the way I want to be treated.”
The Family Reception Center plans to give out the award yearly. You can find out more about the Family Reception Center, including how you can help by volunteering, at http://co.strafford.nh.us/family-reception-area.