Temporary Resolution for Visa Debit Card Issue

HealthBuzzMembers covered by the state employee health benefit have access to Anthem’s Health Rewards program, which allows you to earn points redeemable for Visa gift cards. Initially, the Visa gift cards were not supposed to have an expiration date; however, in order to use the Visa gift cards online, an expiration date was required. As a result, the issuer has routinely used a one-year expiration.

This left some with worries that the cards would expire before the holder could use them completely, so an agreement was reached on a three-year expiration beginning this year. However, that has not yet been the case. However, the company that issues the cards will be updating its system by April to allow for a three-year expiration.

Until then, cards with a one-year expiration will continue to be issued, Anyone who has an expired card with a balance can request a new card by calling Anthem Member Services at 1-800-933-8415.

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