FAQ for the Health Rewards program

As of June 7, when the Executive Branch contract went into effect, the Health Rewards program has been reinstated for workers covered by the state employee health benefit. The state has put together the following FAQ on Health Rewards:

What is the Health Rewards Program?

As you recall, the Health Rewards program is an incentive program that enables employees to earn points for completing certain health promotion activities which may be redeemed for gift cards or debit cards in $100 increments up to $300 in a calendar year. The Anthem Healthy Lifestyles Well-Being Assessment (HAT) must be completed prior to receiving any health promotion incentives.

When are represented employees able to earn Health Rewards?

All members covered under the collective bargaining agreements were reinstated as eligible to earn incentive rewards for the completion of certain health promotion activities dated on or after June 7, 2018.   If an employee completed an activity on or after June 7, 2018, their Health Rewards account will be automatically updated provided that the HAT has been completed.

When will I see my points in my Health Rewards Account?

It may take up to 30 days for completed eligible activities to appear in your Health Rewards account.

How do I access my Health Rewards Account?

You can access your Health Rewards by logging into your member account at www.anthem.com.  For step-by-step instructions on how to access the Anthem Health Rewards program online, go tohttps://das.nh.gov/wellness/wellness_rewardprogram.html and click on the Health Rewards Frequently Asked Questions link or click here:  A Step by Step Guide to Trade in Health Reward Points.

What about employees who are not represented by a union?

All employees not covered under a collective bargaining agreement became eligible to earn incentive rewards for the completion of eligible activities dated on or after January 1, 2018. The same requirement applies: the Anthem Healthy Lifestyles Well-Being Assessment (HAT) must be completed prior to receiving any health promotion incentives.

What if I do not see my Health Rewards points in my Health Rewards Account?

If you have questions about the status of a completed Health Reward and it is beyond 30 days from the date of completion, please contact Anthem Member Services at (800) 933-8415.

For more information on the Health Rewards program please go to https://das.nh.gov/wellness/wellness_rewardprogram.html

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